kepo88 Privacy Policy – How We Protect Your Data

1. What Data Do We Collect from Users?

When you register or use the kepo88 services, we collect various types of data to ensure the service runs properly and securely. The data we collect falls into the following categories:

• Account information: your full name, email address, phone number, date of birth, and encrypted password provided during registration.
• Identity data (KYC): a copy of your ID card or passport, a selfie photo with the document, and any additional information required for account verification.
• Payment information: the account holder's name, bank account number or e-wallet account (GoPay, OVO, DANA, LinkAja), and transaction history in Indonesian Rupiah (IDR). We do not directly store credit card numbers or complete payment data.
• Device and browser data: IP address, browser type, operating system, screen resolution, and device identifiers collected automatically when you access the platform.
• Usage data: pages visited, features used, session duration, clicks, and navigation patterns within the platform for the purpose of service improvement.

We only collect data that is strictly necessary to provide a secure, personalized, and regulation-compliant service. Data that is not relevant to the platform's operations is not collected.

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2. What Is Your Personal Data Used For?

The data we collect is used in a limited manner and only for legitimate purposes in line with the services provided by the kepo88 platform. The following are the primary purposes for which data is used:

• Creating and managing user accounts and processing deposit and withdrawal transactions in IDR;
• Conducting identity verification (KYC) as required by operational license regulations;
• Detecting and preventing fraudulent activity, unauthorized access, or misuse of the platform;
• Sending important notifications related to your account, transactions, or policy updates via email or SMS;
• Analyzing usage patterns in aggregate form (without identifying individuals) to improve platform performance and user experience;
• Fulfilling legal obligations and reporting to the relevant authorities when required.

We do not use your personal data for third-party marketing purposes without your explicit consent. Any use of data beyond the purposes listed above will always be communicated to users in advance.

3. How Does the Platform Use Cookies and Tracking Technologies?

kepo88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small files stored on your device when you visit our site. The following are the types of cookies we use:

• Essential cookies: required for core platform features such as login, session management, and transaction security to function. These cookies cannot be disabled without disrupting the platform's basic functionality.
• Functional cookies: stores user preferences such as display language and notification settings to improve ease of use.
• Analytics cookies: collect usage data anonymously to help us understand how users interact with the platform and identify areas for improvement.

You can manage your cookie preferences through your browser settings. Please note, however, that disabling certain cookies may affect platform functionality. We do not use third-party cookies to display targeted advertisements from outside the platform.

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4. How Secure Is the Data You Entrust to Us?

User data security is a core commitment of kepo88. We implement multiple layers of technical and operational protection to ensure your data is safeguarded against unauthorized access, disclosure, or modification. The security measures we apply include:

• Data encryption in transit using SSL/TLS protocols, ensuring that all communication between your browser and our servers cannot be intercepted;
• Password storage using strong cryptographic hashing algorithms — we never store passwords in plain text;
• Internal access restrictions, whereby only staff with a legitimate business need are permitted to access specific user data;
• Regular system monitoring to detect anomalies or signs of a security breach at the earliest possible stage.

While we work hard to keep data secure, no system is entirely immune to risk. Users also play an important role in keeping their accounts secure by not sharing their password with anyone and promptly reporting any suspicious activity to [email protected].

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5. Is My Data Shared with Third Parties?

kepo88 does not sell, rent, or trade users' personal data to third parties for commercial purposes. However, in certain limited situations, data may need to be shared with the following parties:

• Payment service providers: transaction information required to process deposits and withdrawals through local banks or Indonesian e-wallets is forwarded to those service providers as needed for the transaction;
• Regulatory bodies and legal authorities: where required by applicable law or a court order, we may disclose certain data to the relevant authorities;
• Technical partners: hosting and security infrastructure providers that assist us in operating the platform, bound by confidentiality agreements.

Every third party that receives user data from us is bound by strict data protection agreements and may only use that data for the agreed purposes. We actively evaluate our partners to ensure adequate security standards are maintained.

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6. What Rights Do Users Have Over Their Data?

As a user of the kepo88 platform, you have a number of rights regarding your personal data that you may exercise at any time. These rights include:

• Right of access: You have the right to request information about what personal data we hold in relation to your account;
• Right of rectification: if the data we hold is inaccurate or no longer relevant, you have the right to request an update or correction;
• Right of erasure: You may request the deletion of your personal data, except for data we are required to retain due to legal obligations or for the resolution of ongoing claims;
• Right to restrict processing: You may request that we restrict the processing of your data in certain situations, for example when the accuracy of the data is in dispute;
• Right to portability: You may request a copy of your data in a machine-readable format for specific purposes.

To exercise these rights or to ask any privacy-related questions, please contact our support team by email at [email protected]. We will endeavor to respond to requests within a reasonable timeframe in accordance with applicable regulations.

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7. What If This Policy Changes in the Future?

kepo88 reserves the right to update this Privacy Policy from time to time to reflect operational changes, legal requirements, or improvements to data protection standards. Any material changes will be communicated to users via their registered email address or through an in-platform notification before the changes take effect.

The date of the most recent update will always be displayed at the top of this document so you can keep track of the latest revisions. Continued use of the platform after the update date constitutes acceptance of the updated policy. We encourage you to review this page periodically.

If you have any questions or concerns regarding this privacy policy, feel free to contact us at [email protected] or visit the Account Help page for further guidance.